ICMA-RC Enhances Participant and Plan Sponsor Websites
November 8, 2016
New Features Focus on Usability and Visual Appeal
ICMA-RC continues to enhance its digital delivery systems - Account Access, the account management website for plan participants, and EZLink, its plan administration website for plan sponsors - adding an intuitive, visually appealing layout and streamlined navigation.
In addition to the new look and redesigned navigation features, the Account Access website has a new retirement readiness tool which is featured as participants log in, called "Am I On Track." This exciting new tool enables participants to assess how well they are prepared for retirement by providing a retirement readiness score and proposed savings rate, retirement age, and asset allocation to help improve this score.
"Our goal is to provide our public sector clients with a way to quickly access relevant information through our website and mobile app, along with educational materials, to help them make informed decisions as they work to build retirement security," said Senior Vice President and Chief Operating Officer, Gregory Dyson of ICMA-RC. "It is important that our clients' visit to the website is a positive and engaging experience, with information they need readily available to them."
ICMA-RC's website enhancements provide plan sponsors with simplified navigation and access to frequently used reports and other plan-related information. In addition, the updates introduce participants to new, interactive tools with personal account information immediately viewable.
"Improving our clients' experiences across all digital channels is a strategic priority of ICMA-RC, and as part of that focus we build solutions that leverage best practices in the financial services industry and beyond," said Senior Vice President, Chief Information and Innovation Officer Karla Gill of ICMA-RC. "The strategic work we conducted, including collaborating with some of our plan sponsors and participants, led to significant enhancements we think will be well received by our public sector clients."