Contact Us

Contact Us

ICMA-RC has been contracted for plan administration and record keeping services for the member accounts of the City of Philadelphia 457 Deferred Compensation Plan.

For your convenience, we have provided a Contact Chart for the most common transactions/items that you may need.

Transaction Request Local ICMA-RC
Office
Your
Payroll
Department
ICMA-RC VRU/
Representative
www.Philly457.com
Account Inquiry/General Questions Yes No Yes Yes
Address Change No Yes No No
Beneficiary (Primary and Contingent) Yes No No Yes
Date of Birth No Yes No No
Fund-to-Fund Transfer No No Yes Yes
Investment Allocation Election No No Yes Yes
Loan Request/Refinance No No Yes Yes
Withdrawal Requests Yes No No No
Marital Status No Yes Yes No
Name Change No Yes No No
Request Account Statement Yes No Yes Yes
Salary Deferral Election Yes No No No
Requesting Forms Yes No Yes Yes

ICMA-RC VRU/Representatives: 1-800-669-7400

ICMA-RC Investor Services Representatives are available for questions Monday through Friday from 8:30 am to 9:00 pm EST.
Para asistencia en Espanol llame al 1-800-669-8216
TDD: 1-800-669-7471
You may also email customer services inquires to investorservices@icmarc.org

Local ICMA-RC Office

c/o ICMA Retirement Corporation
2 Penn Center Plaza, 17th Floor
Philadelphia, PA 19102-1712
Telephone: 1-215-568-1960
Fax: 1-215-568-1448

You can also arrange to meet with your ICMA-RC representative to discuss services and options by contacting:

ICMA-RC Representatives

Ebony Ballard
Marketing Assistant
Telephone (215) 568-1960
Email:

Sabrina Wilks
Retirement Plans Specialist
Telephone (215) 568-1964
Email:

Bradley Nyce
Retirement Plan Specialist
Telephone (215) 568-1982
Email:

 
City of Philadelphia