2nd Quarter 2018

Cybersecurity: How to Protect Your Finances from Fraud

To ensure the continued security of your assets, we periodically make enhancements to our account management portal, Account Access, to provide you with additional fraud prevention security. These enhancements further strengthen our existing processes for authenticating participants as well as identifying and preventing fraud. We regularly evaluate our fraud prevention processes to ensure your assets are appropriately safeguarded at all times.

There are also steps you can take to help prevent fraud. Update your contact and bank account information promptly with ICMA-RC whenever you have a change. Create unique and strong passwords, such as those that include some numbers, symbols, and uppercase and lowercase letters. Don’t use passwords utilized for other online accounts or websites, or that can be easily guessed, such as family members’ names and birthdates.

Check your account regularly and notify ICMA-RC immediately of any suspicious activity. Promptly review all mail, email, and other communication from ICMA-RC, and report any discrepancies. Also, be careful of suspicious communications, which could be from identity thieves trying to steal your personal information. Be aware that as ICMA-RC takes precautions to safeguard your account, we ask you to never provide your online account information to anyone who calls you or sends you an email. ICMA-RC will never reach out to you in this way to verify your online credentials.

If you are a victim of identity theft or believe that your personally identifiable information has been illegally obtained, contact ICMA-RC immediately at (800) 669-7400.

For more information about identity theft protection and resources, see the Federal Trade Commission’s website at www.ftc.gov/idtheft.

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