Customer Support
Participant Services
Have questions about your account or wish to make a transaction? Contact Participant Services:
1-800-669-7400
Para asistencia en Español llame al 1-800-669-8216
TDD: 1-800-669-7471
Representatives are available Monday through Friday, 8:30 a.m. to 9 p.m. Eastern Time. You can conduct transactions, make balance inquiries, and perform other account tasks 24 hours a day, 7 days a week.
Your ICMA-RC Representatives
Contact your Retirement Plans Specialist if you need assistance with:
- Enrolling in your plan
- Rollovers into your ICMA-RC account
- Investment strategy and how much to save
- Distribution options
- Pre-retirement checkup
Schedule a seminar or individual appointment.
Natascha Barone
Retirement Plans Specialist
ICMA-RC
(866) 886-8025
NBarone@icmarc.org
Schedule an RPS appointment
Augusto Gaymer
Retirement Plans Specialist
ICMA-RC
(866) 886-8026
AGaymer@icmarc.org
Schedule an RPS appointment
Miguel Hidalgo
Retirement Plans Specialist
ICMA-RC
(866) 630-3041
MHidalgo@icmarc.org
Schedule an RPS appointment
On-Site County Office
Office hours: Every Tuesday and Thursday from 9 a.m. to 4 p.m.
Stephen P. Clark Building
23rd Floor, 111 NW 1 Street
Miami, FL 33128
(305) 375-4710
ICMA-RC CFP®
Your ICMA-RC CERTIFIED FINANCIAL PLANNER™ professional provides a more holistic view of your finances and is focused on you and your family's overall financial wellness.
Schedule a consultation with a CFP® now
Financial Planning Webinars
Retirement doesn't have to be complicated. Register for one of our financial planning webinars that can help you prepare, so you can enjoy your retirement your way.
