• Print this page

    Contact Us

    • Washington State Department of Retirement Systems (DRS)
      DRS administers PERS, TRS and SERS and the defined benefit component of Plan 3. Additional information regarding each retirement system and plan, including DRS contact information can be found on the DRS website.
    • ICMA Retirement Corporation (ICMA-RC)
      ICMA-RC has been contracted by DRS for both investment education and record-keeping services for Plan 3 member accounts. You may find answers to some of the questions you have on the FAQs page. Other customer service inquiries can be handled by calling toll-free 888-711-8773 or emailing plan3@icmarc.org.


    The Department of Retirement Systems is postponing the Oct. 1 effective date for transferring recordkeeping services for PERS, SERS and TRS Plan 3 members. Under the revised schedule, Plan 3 record keeping will transfer from ICMA-RC to the new record keeper on March 1, 2016. Because of this postponement, we have cancelled the Plan 3 “blackout” that was scheduled for Sept. 23–Oct. 2 (a blackout is a period when customer access to Plan 3 accounts is limited to allow for the transfer of data to the new record keeper). A new blackout period will be scheduled for February; we’ll advise you of the exact dates once they’re finalized. For additional information, visit www.drs.wa.gov/upgrade.