Contact Us

    • Washington State Department of Retirement Systems (DRS)
      DRS administers PERS, TRS and SERS and the defined benefit component of Plan 3. Additional information regarding each retirement system and plan, including DRS contact information can be found on the DRS website.
    • ICMA Retirement Corporation (ICMA-RC)
      ICMA-RC has been contracted by DRS for both investment education and record-keeping services for Plan 3 member accounts. You may find answers to some of the questions you have on the FAQs page. Other customer service inquiries can be handled by calling toll-free 888-711-8773 or emailing plan3@icmarc.org.

    Notice

    On March 4, 2016 Empower Retirement will be the new record keeper for PERS, SERS and TRS Plan 3 accounts. The upgrade is automatic. You do not need to do anything. Between Feb. 22 and March 4, access to your Plan 3 retirement account will be limited. This January, you will receive a summary flyer in the mail with additional details on what you can expect. For more information, visit the upgrade resource center.